• Customer Service Representative/Call Center

    Job Locations US-MD-Cockeysville
    Posted Date 3 weeks ago(10/5/2018 4:45 PM)
    Job ID
    # of Openings
  • Overview

    Advance is a business solutions provider helping organizations become more efficient and more effective through technologies, processes, and services.  We are seeking an exceptional customer service representative to join our Call Center team.  


    • Delivering excellent customer service while answering incoming calls for service and supplies
    • Researching and verifying customer's information
    • Entering service and supply requests into system 
    • Assisting service team members as needed


    • Exceptional communication skills, clear speaking voice, and helpful attitude
    • 2-3 years customer service experience, preferably in a call center environment
    • Ability to follow established processes and solve problems 
    • Attention to detail, accurate data entry, and focus under pressure
    • Microsoft Office suite


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